Airport Customer Service Representative Job Description

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Airport Customer Service Representative Job Description. When customers arrive at the airport, they look to our agents to assist them with reservations, baggage, mobility services and any other questions or concerns… The airport customer service position is more commonly known as a passenger service agent (PSA) to more clearly identify the person as a contracted airport employee rather than an airline-employed customer service representative. Customer Service Representative Job Description Template.

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Airport representative reports to the hotel front office manager. Completely free trial, no credit card required. Learn about their education, skills, salary, and more.

Learn about their education, skills, salary, and more.

Responsible for good service and maintain close relationship with all official sectors at the airport and most of all, maintain a spirit of team work among the hotel's personnel.

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What is a Customer Service Representative? An airline customer service agent works in an airport or a call center, providing information and assistance to the flying public. Customer Service Representative Job Description Template.